WhiteWoods Convention & Leisure Hotel

We had a writing workshop here. The venue is conducive for this kind of activity - clean air and cool breeze clears the mind and brings about the ideal scenario for writing. There are facilities for team building here such as game areas and function rooms. The restaurant and bar is giving a relaxed feel as well The only downside are the rooms. It feels like they have not been used/aired for a while. But their toiletries have a lavender peppermint scent that I love.

We stayed there last oct 30 to nov 2. The experience was what you payed for. The staff were nice and accommodating but my requests during my stay were not addressed as promised. For instance, i asked for a comb to which i was told they could provide but i was not given any. Our sink in the room was clogged and i asked for it to be fixed and i was told that they will address it the next day but it didn’t get fixed throughout my stay. The exhaust in the bathroom was noisy and I requested for it to be fixed to which it was addressed. The restrooms inside the rooms were clean, even the common ones throughout each floor. The purpose of our stay was to have a conference. They provided for the sound system that we needed. The tech guys were always ready to assist us. The meeting hall/dining area was nice and spacious. The place was also peaceful and conducive for having seminars and talks. We were provided with two wireless networks to use. I stayed with a lot of people here including some foreigners overseas. We ate our breakfast, lunch and dinner here. I didn’t like the way the servers served their guests. They were talking to one another even when they were at the buffet area serving the guests. They also didn’t know the food they were serving and didn’t seem to care to know what it is even when asked. The food itself was mediocre. After the trip was over most of us experienced diarrhea and getting sick. Some left the place to eat out but even those who didn’t leave had stomach problems. I went straight home after the trip and did’t go to any other place to eat. It is hard to recommend anyone to stay here because of what happened. I would suggest for those who are considering to make sure the kitchen is clean and maybe health certificate for the cooks and servers. Hope it doesn’t happen to anyone else that stays here.

I enjoyed the view of Mt. Makiling from the room. It was really nice to do sunrise watching and moon setting.. Our room was spacious enough for a group of 6 with a separate master’s room for 2.. nice airconditioning.. but the bathroom needs renovation since the water got stucked up on the floor everytime you shower.. our conference room was nice and cold.. they have a great pool area, ang ganda.. and gusto ko landscape nila.. madaming puno all green and blue ang paligid.. lobby was nice too.. they could improve their food service.. but picka picka served during our socials were nice naman.. overall, I enjoyed my stay durong our seminar!

We had an overnight stay last April 8. They had a lot of guests but lack of staff. They are not organized. We were there before 2pm check-in time but it's 2hrs already and our room hasn't cleaned yet as I went to up to know exactly what's going on. As per the housekeeper, there were prior convention and late checkout but they should anticipate the guests coming in as most are pre-booked. There's a lot of complaints in their helpdesk/lobby. Then, we saw cockroach on the curtain. No heater so it's a cold shower. No Netflix. Internet is so weak. They even tried to reuse the throw pillows the former guests used. I told them to changed the pillow cases but they return it and there's no more pillow cases available as housekeeper said. They also lacks towels. And you cannot talk to the Manager as he is missing in action. Good thing, our kids enjoyed the Easter egg hunting activities earlier today, April 9, 2023.